Is the power out in part of your home, breakers keep tripping, or is there a burning smell near your panel? Those are the most common electrical emergencies we respond to. We handle urgent issues including electrical panel repairs, breaker failures, and troubleshooting power problems throughout Oakland and the East Bay. Call and speak directly with Matt. Youβre talking to the electrician, not someone taking a message.
Most emergency calls in Oakland are handled within 2 to 3 hours.
Before I come out, Iβll walk you through a quick check over the phone, because sometimes itβs just a tripped GFCI and not an actual emergency β and Iβd rather save you the service call.
An electrical emergency usually means thereβs a real safety risk β something that could lead to fire, shock, or power loss in key parts of your home. That includes a burning smell from a panel or wall, visible sparks or scorch marks, a breaker that wonβt hold, or power out in multiple rooms with no clear cause.
Not every urgent issue is a true emergency. A tripped GFCI, a single dead outlet, or a breaker that tripped once are usually same-day repairs. If youβre not sure, call Matt directly. He can tell you in a couple minutes whether you need someone out right away or if it can wait until morning.
Before you call, hereβs what to do based on what youβre seeing. These steps keep you safe and help Matt diagnose faster when you get him on the phone.
An electrical burning smell often resembles melting plastic or rubber.Β If there's an unusual burning smell, turn off the main breaker β itβs the large switch that shuts off power to the whole house, usually at the top or bottom of the electrical panel. Also, any discoloration or scorch marks around an outlet means do not use it.
Breakers are safety devices, and a breaker that wonβt reset usually means something is drawing too much power, or thereβs a bad connection somewhere on that circuit. Try resetting the breaker to fully OFF, and then back ON, to see if it trips again. If it does, unplug everything on that circuit and try once more.
Check your main electrical panel for any breakers that are in the middle position β that's a tripped breaker. Also, check the GFCI outlets (the ones with the small TEST and RESET buttons in the middle) in bathrooms, the kitchen, and the garage, because a tripped GFCI can cut power to multiple rooms.
A small spark when plugging something in can be normal. Ongoing sparking, a popping sound, or any scorch marks around an outlet or panel is not. Turn that circuit off at the panel and call. This one doesnβt wait.
Calling the wrong one wastes time when you need help fast. Here's how to tell the difference in 30 seconds.
Your entire home has no power and neighbors are also out. The power line running to your house is visibly damaged or down. A car hit a utility pole on your street. The meter box is damaged or the utility seal is broken.
PG&E: 1-800-743-5000
Power is out in part of your home, but neighbors have power. Burning smell, sparks, or scorch marks anywhere inside. Panel making noise, feels warm, or the breaker won't hold.
Interior wiring or panel damage caused by a vehicle accident β when a car hits a utility pole or your home's electrical is affected by the impact, the damage inside your house is your responsibility, not PG&E's.
(510) 467-0856
Not sure which one? Give Matt a call β he'll tell you in two minutes.
The first thing everyone wants to know. Here it is, upfront.
Covers travel, diagnosis, and the first hour of work on site.
Billed in one-hour increments. Most calls resolve in 1β2 hours total.
All emergency calls carry a 4-hour minimum, any time of day or day of week.
Most Oakland calls. Sunday response may be longer β Matt gives you an honest ETA when you call.
These are the calls Matt gets most often in Oakland and the East Bay.
A burnt smell, discoloration, or a breaker that's hot to the touch means arcing or heat buildup inside the panel. One of the most serious emergency calls. Don't wait to see if it improves.
Power out in specific rooms or circuits while the rest of the house is fine. Usually a tripped breaker, failed GFCI, or a wiring fault. In older homes, recurring problems like this can sometimes be caused by deteriorated branch circuit wiring that may require whole home rewiring. Matt diagnoses it fast and restores power the same visit when possible.
When a car hits a utility pole or structure, interior electrical damage is the homeowner's responsibility β not PG&E's. Matt handles everything on your side of the meter.
A breaker that keeps tripping means the breaker is failing, the circuit is overloaded, or there's a wiring fault. This usually points back to a panel issue. Matt finds which one and fixes it β not just resets it and hopes.
A real example of an emergency repair completed in Oakland.
Before
After
The Call: A homeowner noticed there was a burning smell when she went into the garage near the breaker box. After checking the breakers, it appeared that one of the breakers felt warm, and there was slight discoloration around a 30-amp circuit. She called Matt, and he walked her through turning off the breaker while he was on the way.
On Site: Matt found the problem, which was a failing 30-amp double-pole breaker that was no longer making proper contact β causing arcing and heat buildup at the bus bar connection. The panel itself was structurally sound and did not need replacing.
The Fix: Replaced the faulty breaker, cleaned and inspected the bus bar, re-torqued all connections, and performed a load test before leaving.
I called Matt at 9pm after smelling something burning near my panel. He picked up right away, told me exactly which breaker to shut off, and was at my house within a couple hours. He found a failing breaker that was arcing and had it fixed it the same night. I was relieved he didn't try to sell me a whole new panel he just fixed what was broken.
Half of my house lost power on a Sunday afternoon. Called Matt, who answered the phone and walked me through checking my GFCI outlets first. Well, it turned out that the one in the garage had tripped, disconnecting four rooms. Matt saved me an emergency call fee. That kind of honesty is rare. He's my electrician from here on out.
A car hit the pole on our block and damaged the wiring coming into our house. PG&E restored street power, but we still had nothing inside. Matt came out, diagnosed the damage on our side of the meter, and got us back up and running. He knew exactly what to look for. Highly recommend.
If you're still wondering whether this is worth a call β it is. Worst case I tell you it can wait until morning and save you the emergency rate. Best case I'm there in a couple hours and your power is back on. For commercial electrical emergencies, see our commercial electrician services. If tonight's outage has you thinking about permanent backup power, see our standby generator installation page.
Here's what happens when you call.
You talk directly to the electrician. He walks through what you're seeing, determines if it's a PG&E issue or his, and gives you a clear next step on the spot.
$450 first hour, $300 per hour after, 4-hour minimum. You know the number before he comes out. No surprise charges after the fact.
2β3 hour response for most Oakland calls. Matt arrives with the tools and parts to handle most emergency repairs in a single visit.